Return Policy
Last updated August 01, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
(Email dan@impiam.com for return address details)
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
(Email dan@impiam.com for return shipping details)
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Impiam Access Code
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Opening the back panel of the hardware voids the return policy, as this creates the possibility of unintended damage to the inner hardware. You *may not* return the item if the back panel has been tampered with in any way. This includes any damage from mounting brackets outside of the specified mounting lines.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: